Privacy Statement

Hanifen & Associates, LLC
Fire & EMS Consulting

Hanifen & Associates, LLC (“we,” “our,” or “the Firm”) is committed to protecting the privacy and security of the information entrusted to us by our clients, partners, and visitors. This Privacy Statement explains how we collect, use, store, and protect information obtained through our consulting engagements, digital platforms, and related services.

1. Information We Collect

We collect only the information necessary to provide high-quality fire and emergency medical services (EMS) consulting. This may include:

  • Client Contact Information: Name, organization, title, address, phone number, and email.

  • Operational Data: Fire/EMS agency operational data (e.g., call volume, response times, GIS data, staffing information) provided for consulting analysis.

  • Website & Communication Data: Information voluntarily submitted through website forms, email communications, and scheduling platforms.

  • Technical Information: Non-personally identifiable data such as IP addresses, browser type, and device information for website analytics.

2. How We Use Information

Information is used exclusively for professional purposes, including but not limited to:

  • Conducting fire and EMS system assessments, planning, and operational analysis.

  • Communicating with clients and stakeholders regarding projects, proposals, or training opportunities.

  • Improving our services, products, and digital presence.

  • Meeting contractual, legal, and regulatory obligations.

We do not sell or share client or personal data with third parties for marketing or unrelated purposes.

3. Information Sharing

We may share limited data with:

  • Authorized Team Members & Contractors: Only as needed to complete contracted work, under strict confidentiality agreements.

  • Regulatory or Legal Entities: When required by law, court order, or regulatory mandate.

  • Technology Service Providers: Trusted vendors supporting secure data storage, analytics, or communications, all under binding privacy terms.

4. Data Protection & Security

We implement administrative, technical, and physical safeguards designed to protect sensitive information, including:

  • Secure encrypted storage for all digital files.

  • Restricted access based on role and need-to-know.

  • Regular system and data security reviews.

  • Secure destruction of records when no longer required.

5. Data Retention

We retain information only as long as necessary to fulfill contractual, legal, or regulatory obligations. When retention is no longer required, information is securely destroyed or anonymized.

6. Your Rights

Depending on applicable law, clients and contacts may have the right to:

  • Access personal information held by us.

  • Request corrections or updates to personal information.

  • Request deletion of personal information, subject to legal obligations.

  • Opt out of non-essential communications.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website and reports may contain links to third-party resources. We are not responsible for the content or privacy practices of those third-party sites and encourage you to review their privacy statements.

8. Updates to This Privacy Statement

We may periodically update this Privacy Statement to reflect changes in legal requirements, industry standards, or our business practices. Updates will be posted on our website with an updated effective date.

9. Contact Us

Hanifen & Associates, LLC
Fire & EMS Consulting
6538 Red Pine Dr.
Liberty Twp. Ohio 45044
Email:Randall@hanifen.org
Phone: 513-266-6124